Privacy Policy


This Policy applies as between you, the User of this Web Site and Total Students the owner and provider of this Web Site. This Policy applies to our use of any and all Data collected by us in relation to your use of the Web Site and any Services or Systems therein. Total Students is registered with the Information Commisioners Office, registration number: Z3010123.

1.0 Definitions and Interpretation

In this Policy the following terms shall have the following meanings:

“Account” - means collectively the personal information, Payment Information and credentials used by Users to access Material and / or any communications System on the Web Site;

“Content” - means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;

“Cookie” - means a small text file placed on your computer by Total Students when you visit certain parts of this Web Site.  This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site.  Where e-commerce facilities are provided, Cookies may be used to store your shopping basket information.  Further details are contained in Clause 10 of this Policy;

“Data” - means collectively all information that you submit to the Web Site.  This includes, but is not limited to, Account details and information submitted using any of our Services or Systems;

“Total Students” - means Total Students Limited a company registered in England and Wales number: 6643736 and registered address is: Cardiff Business Technology Centre, Sengenydd Road, Cathays, Cardiff, United Kingdom CF24 4AY;

“Service” - means collectively any online facilities, tools, services or information that Total Students makes available through the Web Site either now or in the future;

“System” - means any online communications infrastructure that Total Students makes available through the Web Site either now or in the future.  This includes, but is not limited to, web-based email, message boards, live chat facilities and email links;

“User” / “Users” - means any third party that accesses the Web Site and is not employed by Total Students and acting in the course of their employment; and

“Web Site” - means the website that you are currently using ( and any sub-domains of this site (e.g. unless expressly excluded by their own terms and conditions.

2.0 Scope of this Policy

This Policy applies only to the actions of Total Students and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to, any links we may provide to social media websites.

3.0 Data Collected

Without limitation, any of the following Data may be collected:

3.1 name;

3.2 date of birth;

3.3 gender;

3.4 university and course of study;

3.5 start and end dates and other information in relation to your studies;

3.6 contact information such as email addresses and telephone numbers;

3.7 demographic information such as post code, preferences and interests;

3.8 Information regarding how youfound out about the event(s) and any others you may choose to attend;

3.9 Your opt-in preferences;

3.10 financial information such as credit / debit card numbers;

3.11 IP address (automatically collected);

3.12 web browser type and version (automatically collected);

3.13 operating system (automatically collected);

3.14 a list of URLS starting with a referring site, your activity on this Web Site, and the site you exit to (automatically collected); and

3.15 Cookie information (see Clause 10 below).

4.0 Our Use of Data

4.1 Any personal Data you submit will be retained by Total Students for as long as you use the Services and Systems provided on the Web Site. Data that you may submit through any communications System that we may provide may be retained for a longer period of up to 5 years (the longest term of study for a degree subject in the United Kingdom).

4.2 Unless you have specifically opted-in to receive subscription services from Total Students and The Student Lock-In, you will NOT be contacted by any Third Party companies. If you have not chosen to opt-in, the only correspondence you will receive from us is an automatic bounce back email on completion of registration to act as your event ticket, and any additional important information relating to the specific event for which you have registered. 

4.3 All personal Data is stored securely in accordance with the principles of the Data Protection Act 1998. For more details on security see Clause 11 below.

4.4 Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Web Site. Specifically, Data may be used by us for the following reasons:

4.4.1 internal record keeping;

4.4.2 updating of your personal data profile held by us and our partner companies (including the shopping centre(s) whose event(s) you are attending;

4.4.3 improvement of our products / services;

4.4.4 transmission by email of promotional materials that may be of interest to you;

4.4.5 contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Web Site.

5.0 Third Party Web Sites and Services

5.1 Total Students may, from time to time, employ the services of other parties for dealing with matters that may include, but are not limited to, payment processing, delivery of purchased items, search engine facilities, advertising and marketing. The providers of such services may have access to certain personal Data provided by Users of this Web Site.

5.2 Any Data used by such parties is used only to the extent required by them to perform the services that Total Students requests. Any use for other purposes is strictly prohibited. Furthermore, any Data that is processed by third parties must be processed within the terms of this Policy and in accordance with the Data Protection Act 1998. 

6.0 Links to Other Websites

This Website may, from time to time, provide links to other websites. Total Students has no control over such websites and is in no way responsible for the content thereof. This policy does not extend to your use of such websites. Users are advised to read the privacy policy or statement of other websites prior to using them.

7.0 Changes of Business Ownership and Control

7.1 Total Students may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of Total Students. Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

7.2 In the event that any Data submitted by Users is to be transferred in such a manner, you will not be contacted in advance and informed of the changes. When contacted you will be given the choice to have your Data deleted or withheld from the new owner or controller.

8.0 Controlling Access to your Data

8.1 Wherever you are required to submit Data, you will be given options to restrict our use of that Data. This may include the following:

8.1.1 use of Data for direct marketing purposes; and

8.1.2 sharing Data with third parties (e.g. an organiser of an event you are attending).

9.0 Your Right to Withhold Information

9.1 You may access certain areas of the Website without providing any Data at all. However, to use all Services and Systems available on the Website you may be required to submit certain Data.

9.2 You may restrict your internet browser’s use of Cookies. For more information see Clause 12 below.

10.0 Accessing your own Data

10.1 You may access your Account at any time to view or amend the Data. You may need to modify or update your Data if your circumstances change. Additional Data as to your marketing preferences may also be stored and you may change this at any time.

10.2 You have the right to ask for a copy of your personal Data on payment of a small fee.

11.0 Security

Data security is of great importance to Total Students and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected via this Website.

12.0 Cookies

12.1 Total Students currently do not utilise Cookies as part of this Website. However, there may be a time when Total Students may place and access first-party Cookies on your computer. These Cookies may be integral to the services provided by the Website to you. First party cookies are those placed directly by Total Students via this Website and would be used only by Total Students. Total Students may decide to use Cookies to improve your experience of using the Website and to improve our range of services. Total Students will carefully chose these Cookies and take steps to ensure that your privacy is protected and respected at all times.

12.2 All Cookies that may be used by this Website will be used in accordance with current UK and EU Cookie Law.

12.3 Before any Cookies are places on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling Total Students to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended. 

12.4 You can choose to enable or disble Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.

12.5 You can choose to delete Cookies at any time however you may lose any information that enables you to access the Website more quickly and efficiently inlcuding, but not limited to, personalisation settings.

12.6 It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

13.0 Changes to this Policy

Total Students reserves the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law. Any changes will be immediately posted on the Web Site and you are deemed to have accepted the terms of the Policy on your first use of the Web Site following the alterations.